At Zuno Live, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

Personal Information

• Name, email address, phone number, and date of birth when you create an account
• Profile information including photos, bio, and social media links
• Government-issued ID for host verification purposes
• Payment information for withdrawals and purchases

Usage Information

• Streaming activity, viewing history, and interaction data
• Device information, IP address, and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send related information
• To personalize your experience and show relevant content
• To communicate with you about updates, promotions, and support
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist in operating our platform, processing payments, or delivering content. We may also disclose information when required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, delete, or export your personal data. You can manage your privacy settings within the app. To exercise these rights, contact us at privacy@zunolive.com.

6. Children's Privacy

Zuno Live is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it promptly.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@zunolive.com.

Welcome to Zuno Live. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using the app.

1. Acceptance of Terms

By creating an account or using Zuno Live, you confirm that you are at least 18 years old and agree to comply with these Terms, our Privacy Policy, and Community Guidelines.

2. Account Registration

You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Acceptable Use

• You must not use the platform for any illegal activities
• You must not harass, bully, or threaten other users
• You must not share sexually explicit or harmful content
• You must not attempt to hack, exploit, or disrupt the platform
• You must not create fake accounts or impersonate others
• You must not use automated systems or bots

4. Virtual Goods and Payments

Virtual goods purchased on Zuno Live are non-refundable. Host earnings are subject to our revenue share model and withdrawal policies. We reserve the right to adjust pricing and commission rates with notice.

5. Intellectual Property

You retain ownership of content you create on Zuno Live. By streaming on our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute your content for the purpose of operating the platform.

6. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may delete your account at any time through the app settings.

7. Limitation of Liability

Zuno Live is provided "as is" without warranties. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

8. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes through the app or by email. Continued use after changes constitutes acceptance.

9. Contact

For questions about these Terms, contact us at legal@zunolive.com.

These Community Guidelines outline the standards of behavior expected on Zuno Live. Our goal is to create a safe, positive, and enjoyable environment for everyone.

1. Be Respectful

• Treat all users with kindness and respect
• No harassment, hate speech, or discriminatory language
• No bullying, threatening, or intimidating behavior
• Respect people's boundaries and personal information

2. Content Standards

What's Allowed

• Singing, dancing, comedy, gaming, and talent shows
• Educational content and discussions
• Family-friendly entertainment
• Creative arts and performances

What's Not Allowed

• Sexually explicit or pornographic content
• Violence, gore, or dangerous activities
• Hate speech based on race, gender, religion, or orientation
• Self-harm or suicide promotion
• Illegal activities or drug use
• Spam, scams, or misleading content
• Content involving minors in inappropriate contexts

3. Streaming Rules

• You must be 18+ to go live
• Face must be visible during streams
• No pre-recorded content presented as live
• No streaming from prohibited locations
• Follow local laws and regulations

4. Virtual Gifts and Money

• No begging for gifts or making false promises for gifts
• No off-platform transactions for gifts
• No using other payment methods to circumvent our system

5. Enforcement

Violations may result in warnings, temporary suspensions, permanent bans, or reporting to law enforcement depending on severity. We use a combination of AI moderation and human review to enforce these guidelines.

6. Reporting

If you see content that violates these guidelines, please report it using the in-app reporting tool. We take all reports seriously and investigate promptly.

7. Appeals

If you believe your account was actioned in error, you can submit an appeal through the app or by emailing support@zunolive.com.